Privacy Policy

Last updated: June 2026

Who We Are

Eliza Leng Coaching is founded and operated by Eliza Leng, trading as a sole trader in the United Kingdom.

For any privacy related queries please contact: eliza@elizaleng.com

Our Commitment to Your Privacy

Your privacy matters to me. This Privacy Policy explains what personal information I collect, how I use it, how I store it and your rights in relation to it. Please read it carefully.

I manage all personal data in accordance with UK data protection legislation including the Data Protection Act 2018 and the UK GDPR.

What Information I Collect

I may collect the following information from you:

  • Your name and contact details (email address, phone number)

  • Information you share during coaching sessions

  • Personal and health related information relevant to your coaching journey

  • Payment and financial information

  • Information collected when you sign up to my mailing list or download a free resource

  • Technical information such as IP address when you visit this website

I only collect information that is necessary to deliver my services to you.

How I Collect Your Information

I collect personal information when you:

  • Make an enquiry via my website or email

  • Book a discovery call or coaching session

  • Purchase a coaching programme

  • Sign up to my newsletter or mailing list

  • Download a free resource or opt-in gift

  • Contact me via social media

How I Use Your Information

I use your personal information to:

  • Deliver the coaching services you have purchased

  • Communicate with you about your programme

  • Send you resources, notes and materials related to your sessions

  • Send you newsletters and marketing emails where you have given consent

  • Process payments

  • Respond to your enquiries

  • Improve my services

I will never sell your personal data to third parties or share it for marketing purposes without your express consent.

Legal Basis for Processing

I process your personal data on the following legal bases:

  • Contract — to deliver the coaching services you have purchased

  • Consent — for marketing emails and newsletters

  • Legitimate interests — to respond to enquiries and improve my services

  • Legal obligation — where required by law

How I Store Your Information

Your personal information is stored securely using password protected systems. I use the following platforms to store and manage your data:

  • Google Workspace: for email communications

  • Flodesk: for email marketing (view their privacy policy at flodesk.com)

  • Squarespace: for this website (view their privacy policy at squarespace.com)

Payments are processed via bank transfer and invoiced directly to you by email. Payment details shared with me are used solely for the purpose of processing your payment and are not stored beyond what is necessary.

I will only keep your personal data for as long as is necessary to deliver my services or as required by law. After this period your data will be securely deleted.

Confidentiality

All information shared within coaching sessions is treated as strictly confidential. I will not share any personal information disclosed during sessions with any third party without your express consent, except where required by law or where there is a risk to your safety or the safety of others.

Your Rights

Under UK data protection law you have the right to:

  • Access the personal data I hold about you

  • Request correction of any inaccurate data

  • Request deletion of your personal data

  • Withdraw consent for marketing communications at any time

  • Object to or restrict how I process your data

  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights please contact me at eliza@elizaleng.com

Marketing Emails

I will only send you marketing emails where you have given your consent to receive them. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting me directly at eliza@elizaleng.com

Website Cookies & Analytics

This website uses cookies to improve your browsing experience. I use Google Analytics to understand how visitors use this website. This data is anonymised and aggregated.

You can choose to disable cookies in your browser settings at any time.

Third Party Links

This website may contain links to third party websites. I am not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal data.

Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. I recommend checking this page periodically.

Contact

If you have any questions about this Privacy Policy or how I handle your personal data please contact me at eliza@elizaleng.com

If you remain concerned about how your data is being handled you can contact the Information Commissioner's Office at ico.org.uk

© 2026 Eliza Leng Coaching. All Rights Reserved.